Opening Our Doors Wider: Transforming Our Approach to Inclusion via Digital Interactives and Media at the Smithsonian’s National Air and Space Museum


Saturday, April 04, 2020: 11:00am - 12:20pm -

Sarah Banks, Smithsonian's National Air and Space Museum, USA

The purpose of this presentation is to present the Smithsonian’s National Air and Space Museum as a case study of a cultural heritage institution that is completely revamping its approach to inclusion through setting a new standard for accessibility of its digital exhibition interactives and media. Considered a vital part of transforming the museum, NASM has had to re-examine all aspects of producing digital exhibition elements in pursuit of its new approach, and will share this, as well as lessons learned along the way. I will direct this presentation primarily to cultural heritage professionals who are creating a new exhibition or redoing all of their exhibitions, and who are looking to improve the inclusivity of their digital interactives and media pieces. From this presentation, these cultural heritage professionals would gain an understanding of: 1) considerations that go into a wholesale revamping of a cultural institution’s revamping of their accessibility approach; 2) tactics for improving the inclusivity of their interactives for people with vision, brain, hearing, and mobility-based disabilities; and 3) internal and external stakeholders to involve throughout the process.