Inclusive Experiences for Audiences with a Different Level of Tech-savviness: The Design and Evaluation of a Mixed Reality Dinosaur Exhibition


Saturday, April 04, 2020: 11:00am - 12:20pm -

Kaja Antlej, Deakin University, Australia

The presentation addresses the design and evaluation of an inclusive and immersive experience for audiences with a different level of tech-savviness and abilities. The research case study is based on The Little L Project, a small-sized Mixed Reality dinosaur exhibition that took place at the National Wool Museum in 2018, in Geelong, a regional post-industrial city near Melbourne, Australia. After the recent closure of major manufacturing plants, the city embarked on its new digital innovation journey. In 2017, Geelong inaugurated its ‘clever and creative’ 30-year vision and became designated as a UNESCO City of Design.
During two months, visitors were able to learn about the small local polar dinosaurs through a 360-degree video of a real excavation nearby, a playful and tactile Virtual Reality colouring serious game, and a hands-on table with multi-material 3D printed reconstructed dinosaur skin. A 3D printed dinosaur skin stamp for holiday activities was also developed. This presentation discusses the human-centred design process the interdisciplinary team of museum professionals, designers, interpreters, engineers and palaeontologists had undertaken in order to engage all museum visitors. Following the general principles of Design for All, all experiences were carefully developed to fulfil the expectations of museum visitors and to include different needs depending on various abilities and digital proficiency.
In order to provide recommendations for the future development of immersive digital museum interactives, the exhibition was well-observed and evaluated in-depth. A qualitative and quantitative evaluation has been conducted through a forty-three-hour observation and a user experience evaluation on 123 participants who completed a post-visit survey. In this presentation the results of the summative visitor evaluation are presented, together with the responses of the online formative survey (N=78).

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