Capturing audio guide data to improve the visitor experience.

Demonstration

Thursday, April 02, 2020: 7:00pm - 8:00pm -

Jeff Danziger, Guide ID, USA, Jessica Rosenthal, Museum of Fine Arts, Houston, USA

This demonstration will showcase how the Museum of Fine Arts Houston captures extensive data on visitor usage patterns with their audio guides.  See how that data influences their decision making in seeking to improve the visitor experience.

Bibliography:
https://mw2015.museumsandtheweb.com/paper/a-new-look-at-an-old-friend-re-evaluating-the-mets-audio-guide-service/