Program

MW20 features speakers from around the world, presenting their latest work and research findings. Proposals were peer-reviewed by an International Program Committee in a very competitive process.

The preliminary program includes confirmed presentations in red/black and tentative presentations in grey. Please check the program frequently for updates.

All times listed are Pacific Daylight Time (PDT), which is GMT -7. In order to check what time a session is where you are please use WorldClock.

Tuesday, March 31, 2020 | Wednesday, April 01, 2020 | Thursday, April 02, 2020 | Friday, April 03, 2020 | Saturday, April 04, 2020

Tuesday, March 31, 2020
Tuesday, March 31
9:30am - 10:30am PDT

Tour of Virtual Ability and Healthinfo Islands in Second Life

Click here to join the tour, starting at the MuseWeb Island in Second Life!

Tour of Virtual Ability and Healthinfo Islands in Second Life
- Alice Krueger, Virtual Ability, Inc., US

Tuesday, March 31
11:00am - 12:00pm PDT

Tour of Museums in Second Life

Click here to join the tour, starting at the MuseWeb Island in Second Life!

Tour Museums in Second Life
- Alice Krueger, Virtual Ability, Inc., US

Tuesday, March 31
12:00pm - 12:30pm PDT

Tour of Microsoft Teams

Take a tour of Microsoft Teams, the platform being used for most of the presentation sessions of MW20 Online and get ready to present and attend the conference!

Tuesday, March 31
12:30pm - 1:30pm PDT

Tour of the Peale in Baltimore

Live tour of the Peale in Baltimore
- Nancy Proctor, The Peale Center for Baltimore History and Architecture, USA, David London, The Peale, USA

Tuesday, March 31
2:00pm - 3:00pm PDT

Virtual Tour: Perspectives on Biodiversity - Sturgeon Harpoon Knowledge Web

Perspectives on Biodiversity - Sturgeon Harpoon Knowledge Web
- Derek Tan, Beaty Biodiversity Museum, Canada



Wednesday, April 01, 2020
Wednesday, April 01
8:00am - 8:30am PDT

Introduction to Microsoft Teams | #MW20-1b

Get an introduction to the Microsoft Teams platform being used for most of the presentation sessions of MW20 Online and get ready to present and attend the conference!

Join us here to test your set up.

Wednesday, April 01
9:00am - 12:00pm PDT

Workshop: Creating Powerful Digital Campaigns That Engage and Inspire | #MW20-1c
- Joey Tackett, Forum One, USA, Sara Tetreault, Forum One, USA
Register Now

Wednesday, April 01
12:00pm - 1:30pm PDT

Linden Lunch | #MW20-1a

Meet Brett Linden, Senior Director Marketing, Linden Lab and network with other participants in the conference, as well as some of the people from the amazing Virtual Ability team who built the MuseWeb Island. Also don’t miss an exhibition of art by keynote speaker, Nettrice Gaskins, in the MuseWeb Auditorium!

Get comprehensive instructions and support in how to join us from our partners, Virtual Ability.

Wednesday, April 01
1:30pm - 4:30pm PDT

Workshop: Digital Leadership: Knowledge Collaboration and Digital Planning for Integrated Practice | #MW20-1f
- Duane Degler, Design for Context, USA
Register Now



Thursday, April 02, 2020
Thursday, April 02
9:00am - 9:30am PDT

Soundcheck! | #MW20-2e
Thursday, April 02
9:30am - 10:00am PDT

Welcome to our first MW Conference Online! | #MW20-2m

Chair: Rich Cherry, Museum Operations, USA

Thursday, April 02
10:00am - 11:00am PDT

Lightning Talks I | #MW20-2n

Chair: Georgios Papaioannou, UCL Qatar, Qatar

Inside the Climate Converter: How technology can help inspire action | #MW20-2r
- Chris White, DOTDOT, USA, Kate Stevenson, DOTDOT, USA

Augmented and Virtual Reality Dioramas and Arboretums for Museum XR Exhibition Engagement and Learning Design | #MW20-2s
- Maria Harrington, University of Central Florida, USA

Telling and sharing online stories about museum objects - new tools that make it easy for everyone | #MW20-2i
- Alex Morrison, Cogapp, UK, Andy Cummins, Cogapp, UK

Designing Reality for a unique interactive Mixed-Reality Exhibition | #MW20-2u
- Anika Kronberger, Independent designer / researcher at the Institute of Design and Communication at the FH JOANNEUM Graz, Austria

People not Porcelain: Reallocating Value and Being Responsive Through Digital Projects at the RISD Museum | #MW20-2q
- Carson Evans, RISD Museum, USA, Jeremy Radtke, RISD Museum, USA

Thursday, April 02
11:00am - 12:30pm PDT

Demonstrations I | #MW20-2h

Chair: Kellian Adams, Green Door Labs, USA

The Power of the Human Voice: Using Podcasting to Reach Audiences You Didn't Know You Had! | #MW20-2dd
- Tom Thompson, Library and Archives Canada, Canada

Assessing attitudes of blind adults about museums | #MW20-2c
- Cheryl Fogle-Hatch, independent professional, USA

Forecasting Museum Soft Power: Predicting Attraction Power of Traveling Exhibitions | #MW20-2gg
- Natalia Grincheva, National Research University "Higher School of Economics", Moscow, Russia

Designing CLIO, An Open-Source Toolkit for Museum Pop-Up Digital Interactives | #MW20-2ff
- Dillon Connelly, University of Washington Museology Master's Program, USA, Joshua Frechette, Central Seattle College, USA

AI in the service of creative storytelling | #MW20-2jj
- Emilka Bojańczyk, Superskrypt, Poland, Piotr Burdyło, Superskrypt, Poland, Anna Grzechnik, The Warsaw Rising Museum, Poland

A Configurable Gamified Web Application for Museum Visitors | #MW20-2bb
- Jakub Swacha, University of Szczecin, Poland

Nature All Around Us: Interactive Media Demonstration | #MW20-2aa
- Timothy Lee, Natural History Museum of Utah, USA, Kate Raisz, 42 Degrees North Media, USA, Mark Ingalls, Natural History Museum of Utah NHMU, USA

Thursday, April 02
12:30pm - 2:00pm PDT

Linden Lunch | #MW20-2v
Thursday, April 02
2:00pm - 3:30pm PDT

Keynote: Nettrice Gaskins & Cory Doctorow | #MW20-2p

Chair: Nancy Proctor, The Peale Center for Baltimore History and Architecture, USA

A.I. Ethos & the Afro Now/Futurism | #MW20-2x
- Nettrice Gaskins, Art & Algorhythms, USA

Competition, Monopoly, Interoperability, Epistemological Chaos and the "Ecology Moment" | #MW20-2y
- Cory Doctorow, CorDoc-Co, LLC, USA

Thursday, April 02
3:30pm - 4:00pm PDT

Virtual Ice Cream Break and Demonstration by Lucidea | #MW20-2t
Thursday, April 02
4:00pm - 5:30pm PDT

The GLAMi Awards | #MW20-2z

- Ariel Schwartz, Philadelphia Museum of Art, USA, Douglas Hegley, Minneapolis Institute of Art, USA, Heather Hart, The Huntington, USA

This past year has seen amazing digital projects across the GLAM (galleries, libraries, archives, and museums) sector. The GLAMi Awards are an excellent opportunity to see your colleagues’ best work, and show off your own.

Finalists will present quick summaries of their projects, followed by the judges’ reviews, and the winners will be announced before your eyes.

Any museum, gallery, library or archive (GLAM) institution may submit their project(s) for award considerations. Agencies and media producers may submit their work in collaboration with the client institution. Projects must have been released to the public between April 2019 and April 2020. The deadline to enter is March 5.

Learn more about the GLAMi Awards.



Friday, April 03, 2020
Friday, April 03
9:00am - 10:30am PDT

Community of Practice: Immersive Storytelling | #MW20-3a

Chair: Kellian Adams, Green Door Labs, USA

Performing Heritage and Creating Community Through Digital Games, Narrative Agency and Critical Play | #MW20-3p
- Lissa Holloway-Attaway, University of Skövde, Sweden, Björn Berg Marklund, University of Skövde, Sweden

Amygdala | #MW20-3r
- Tiffany Trenda, Tiffany Trenda, USA

Friday, April 03
9:00am - 10:30am PDT

Crit Session | #MW20-3e

Chair: Robin White Owen, MediaCombo, Inc., USA

Galt Museum Website | #MW20-3f
- Graham Ruttan, Galt Musuem & Archives, Canada

CLIO, an open source toolkit for digital museum interactives | #MW20-3b
- Dillon Connelly, University of Washington Museology Master's Program, USA, Joshua Frechette, Central Seattle College, USA

Opium in Nineteenth Century China, The Contemporary Opiate Crisis, and the Peabody Essex Museum Collection | #MW20-3d
- Jim Olson, Peabody Essex Museum, USA, Victoria Jones, Bluecadet, USA

Friday, April 03
9:00am - 10:00am PDT

The Inclusive Design and Accessibility Answer Hour | #MW20-3h

- Sina Bahram, Prime Access Consulting, Inc., USA, Corey Timpson, Corey Timpson Design Inc., Canada

Friday, April 03
10:30am - 11:00am PDT

Coffee & Tea Break | #MW20-3u
Friday, April 03
11:00am - 12:20pm PDT

Papers 1: Multi-modal Access to Exhibits | #MW20-3w

Chair: Jo Morrison, Calvium, UK

The Power of Speech: Connecting Audiences in Dialogue with Voice User Interfaces | #MW20-3i
- Scott Gillam, Canadian Museum for Human Rights, Canada, Benjamin Bergman, Canadian Museum for Human Rights, Canada

“Bring Your Own Device” (BYOD) programming facilitates accessibility for people who are blind or have low vision | #MW20-3j
- Cheryl Fogle-Hatch, independent professional, USA

Friday, April 03
11:00am - 12:20pm PDT

Papers 2: Magic in the Museum | #MW20-3x

Chair: Radha Nagaraja, National September 11 Memorial and Museum, USA

Art of Escape, magic, and immersive storytelling: The Museum as a Limitless Escape Game | #MW20-4d
- Magus Cagliostro, Wonders.do, Israel

Fostering deep engagement and enhanced learning through wonder, creativity, and play | #MW20-4e
- David London, The Peale, USA

Friday, April 03
11:00am - 12:20pm PDT

Papers 3: Digital Learning and Research in the Museum | #MW20-3k

Chair: Corey Timpson, Corey Timpson Design Inc., Canada

Teaching the Digital Museum: A Collaborative Museum-University Partnership to Develop Pedagogy for Digital Interaction | #MW20-3n
- Sabrina Greupner, Ontario Science Centre, Canada

Tangible Augmented Reality for Archival Research: Using Augmented Reality to Research Cultural Heritage Items | #MW20-3o
- Daniella Kalinda, Ryerson University, Canada

Friday, April 03
12:45pm - 1:45pm PDT

Demonstrations II | #MW20-3g

Chair: Bruce Wyman, USD Design | MACH Consulting, USA

Ethical Reuse of GLAM(R) Digital Content | #MW20-3q
- Elizabeth Kelly, Loyola New Orleans, USS, Caroline Muglia, University of Southern California, USA

Using Digital Resources to Bring Global Wildlife Conservation into the Classroom | #MW20-3m
- Kelsey Kovner, Wildlife Conservation Society , USA

If you give a college student a donut: Flash UX for academic museums | #MW20-3s
- Abigail Shelton, University of Notre Dame , USA

The Narrative Atlas: Prototyping the ethico-digital investigation and representation of Aboriginal cultural heritage sites | #MW20-3v
- Ané van der Walt, Monash University, Australia

Friday, April 03
2:00pm - 2:50pm PDT

How To: IIIF | #MW20-3aa

How-to Session: IIIF at Scale | #MW20-3bb
- Tristan Roddis, Cogapp, UK, Rob Lancefield, Yale Center for British Art, USA, Jeffrey Campbell, Yale University, USA, Stefano Cossu, J. Paul Getty Trust, USA

Friday, April 03
2:00pm - 2:50pm PDT

MWX: Whose Reality? | #MW20-3rr

Chair: Kellian Adams, Green Door Labs, USA

Choose Your Own Reality | #MW20-3t
- Anrick Bregman, Studio ANRK, USA

The Party: A virtual experience of Autism | #MW20-3u
- Anrick Bregman, Studio ANRK, USA

Friday, April 03
2:00pm - 2:50pm PDT

Professional Forum: Data analytics for visitor services

Professional Forum: Muse Knowledge Sharing: An Open Dialogue with the Museum Visitation and Analytics Working Group | #MW20-3y
- Shanita Brackett, Smithsonian Institution National Museum of African American History and Culture, USA, Angie Judge, Dexibit, New Zealand

Friday, April 03
3:00pm - 3:50pm PDT

How To: Mobile AR | #MW20-3ee

How-to Session: Developing Mobile Augmented Reality with Unity and Vuforia | #MW20-3cc
- Fred Leighton, University of Wisconsin-Whitewater, USA

Friday, April 03
3:00pm - 3:50pm PDT

MWX: Immersive Theater | #MW20-3ss

Chair: Kellian Adams, Green Door Labs, USA

Museums and Immersive Theater Experiences
- Kellian Adams, Green Door Labs, USA, Tami Dixon, Bricolage Production Company, USA, David London, The Peale, USA, Ursula Marcum, Submersive Productions, USA, Glenn Ricci, Submersive Productions, USA

Friday, April 03
4:00pm - 4:30pm PDT

Virtual Cocktails! | #MW20-3hh
Friday, April 03
4:30pm - 5:50pm PDT

Papers 4: Participation from Consumers to Co-creators | #MW20-3mm

Chair: Sabrina Greupner, Ontario Science Centre, Canada

Addressing social media choices of top European museums: framework, realities, and trends | #MW20-3ff
- Georgios Papaioannou, UCL Qatar, Qatar, Eleni Sfyridou, Ionian University, Greece

Citizen History - so close or too far? Current results from Citizen History and the Problems of Creating Participatory Projects | #MW20-3gg
- Eric Schmalz, United States Holocaust Memorial Museum, USA, Michael Haley Goldman, United States Holocaust Memorial Museum, USA

Friday, April 03
4:30pm - 5:50pm PDT

Papers 5: From Headless to the Back-end | #MW20-3nn

Chair: David Alexander, Royal BC Museum, Canada

Losing our Heads: Leveraging Headless Content Management Systems to Bridge Dynamic Web Interfaces and Backend Content | #MW20-3ii
- Radha Nagaraja, National September 11 Memorial and Museum, USA

Iterative Design Made Our Back-End a STAR! | #MW20-3jj
- Ethan Holda, Cleveland Museum of Art, USA, Jane Alexander, The Cleveland Museum of Art, USA

Friday, April 03
4:30pm - 5:50pm PDT

Papers 6: Inclusive Digital Interactives | #MW20-3pp

Chair: Beth Ziebarth, Smithsonian Institution, USA

Opening Our Doors Wider: Transforming Our Approach to Inclusion via Digital Interactives and Media at the Smithsonian's National Air and Space Museum | #MW20-4j
- Sarah Banks, Smithsonian's National Air and Space Museum, USA

Inclusive Experiences for Audiences with a Different Level of Tech-savviness: The Design and Evaluation of a Mixed Reality Dinosaur Exhibition | #MW20-4k
- Kaja Antlej, Deakin University, Australia

Friday, April 03
6:30pm - 8:30pm PDT

KARAOKE! | #MW20-3qq

- Koven Smith, Koven J. Smith Consulting, USA, nikhil trivedi, Art Institute Chicago, USA

Click here to join this session!

Sing live or send in a video of you singing your favorite song for #MW20 Karaoke!

Sing live

Post an Instagram story of yourself singing your favorite jam, and give it the hashtag #MW20. If your account is public, everyone will see your epic rendition under the hashtag in Instagram. We’ll also have a room in Teams we’re we can all hang out remotely while we karaoke together.

Sing early

Alternatively, upload your video here. Important: please tag your files to your presentation by including “karaoke” in your filename. This will help us ensure your files are available and presented correctly during the karaoke session.

Our first submission:



Saturday, April 04, 2020
Saturday, April 04
8:30am - 9:30am PDT

Birds of a Feather Breakfast | #MW20-4a

Chair: Paul Marty, Florida State University, USA

Saturday, April 04
9:00am - 9:30am PDT

Virtual Coffee and Tea Break | #MW20-4o
Saturday, April 04
9:30am - 10:50am PDT

Community of Practice: AI | #MW20-4b

Chair: Ariana French, American Museum of Natural History, USA
- Catherine Devine, Microsoft, USA

Saturday, April 04
9:30am - 10:50am PDT

Papers 7: Build or buy? A debate and discussion of capacity-building for digital teams | #MW20-4c

Chair: Bruce Wyman, USD Design | MACH Consulting, USA

How to Build, When to Buy: Scalable Tactics for Digital Projects and Services | #MW20-4f
- Chad Curtis, Saint Louis Art Museum, USA

Capacity Planning for Meaning | #MW20-4g
- Aaron Cope, SFO Museum, USA

Saturday, April 04
11:00am - 12:20pm PDT

Panel: Left Field: What museums can learn from other industries | #MW20-4h

Chair: Rich Cherry, Museum Operations, USA

Saturday, April 04
11:00am - 12:20pm PDT

Papers 10: Museum Data | #MW20-4p

Chair: Rob Lancefield, Yale Center for British Art, USA

Physical Visualizations: Turning Data into Space | #MW20-3k
- Michael Haley Goldman, United States Holocaust Memorial Museum, USA, Sara Pitcairn, American University, USHMM, USA

Big Data and the Visitor Journey: Using Data Science to Understand Visitor Experience in the ARTLENS Gallery and Beyond | #MW20-3g
- Jane Alexander, The Cleveland Museum of Art, USA, Cal Al-Dhubaib, Pandata, USA

Smart Museums: Where does Museum Data Fit in a Smart City Data Ecology? #MW20-3m
- Natalia Grincheva, National Research University "Higher School of Economics", Moscow, Russia

Saturday, April 04
11:00am - 12:20pm PDT

Papers 9: The Future of Online Collections | #MW20-4u

Chair: Paul Rowe, Vernon Systems, New Zealand

Art museum collections online: Extending their reach | #MW20-4L
- Joan Beaudoin, Wayne State University, USA

AI Sees What? The Good, the Bad, and the Ugly of Machine Vision for Museum Collections | #MW20-4m
- Brendan Ciecko, Cuseum, USA

The value of a 3D asset and the Future of Museums of Costume | #MW20-4n
- Roz McNulty, Fashion Innovation Centre, Canada

Saturday, April 04
12:30pm - 2:00pm PDT

Linden Lunch | #MW20-4q
Saturday, April 04
2:00pm - 3:00pm PDT

Lightning Talks II | #MW20-4v

Chair: Paige Dansinger, Better World Museum, USA

Prototyping in collaboration with university libraries | #MW20-4t
- Michael Carter-Arlt, Ryerson University, Canada

Low Cost, High-Value Prototyping Tactics for the Museum Experience | #MW20-4w
- Victoria Jones, Bluecadet, USA

Bots I Have Met | #MW20-4y
- Paul Rowe, Vernon Systems, New Zealand

The 7 minute live challenge | #MW20-4x
- Emily Loughnan, Click Suite & Curio Publisher, New Zealand

Could blockchain change the nature of ownership in the museum? | #MW20-4s
- Frances Liddell, University of Manchester, UK

Heritage reloaded: how can an incubator, mixing start-ups and a cultural institution, reshape the future of cultural experiences? | #MW20-4r
- Bettina Gardelles, Centre des monuments nationaux, France

Saturday, April 04
3:00pm - 3:30pm PDT

Second Life Orientation | #MW20-4bb
Saturday, April 04
3:30pm - 4:45pm PDT

Closing Plenary: The potential of social VR to transcend boundaries for greater inclusion and accessibility | #MW20-4z

Chair: Natalie Gordon, Virtual Ability, Canada

Saturday, April 04
5:00pm - 5:45pm PDT

MW20 Wrap-up and launch of the MW21 Festival! | #MW20-4aa

Chair: Shanita Brackett, Smithsonian Institution National Museum of African American History and Culture, USA