Program

MW20 features speakers from around the world, presenting their latest work and research findings. Proposals were peer-reviewed by an International Program Committee in a very competitive process.

The preliminary program includes confirmed presentations in red/black and tentative presentations in grey. Please check the program frequently for updates.

Tuesday, March 31, 2020 | Wednesday, April 01, 2020 | Thursday, April 02, 2020 | Friday, April 03, 2020 | Saturday, April 04, 2020

Tuesday, March 31, 2020
Tuesday, March 31
8:30am - 1:30pm

Tour: Video Production at the Hammer Museum: From the Theater to Online
-
Register Now



Wednesday, April 01, 2020
Wednesday, April 01
8:00am - 7:30pm

Registration
Wednesday, April 01
9:00am - 12:00pm

Workshop: Collections Data Visualization 101
- Liz Neely, Georgia O'Keeffe Museum, USA
Register Now

Wednesday, April 01
9:00am - 12:00pm

Workshop: Creating Powerful Digital Campaigns That Engage and Inspire
- Joey Tackett, Forum One, USA, Sara Tetreault, Forum One, USA
Register Now

Wednesday, April 01
9:00am - 12:00pm

Workshop: Digital Leadership 1: Knowledge Collaboration and Facilitation for Organizational Change
- Duane Degler, Design for Context, USA
Register Now

Wednesday, April 01
9:00am - 12:00pm

Workshop: Email Marketing Makeover
- Ceci Dadisman, FORM, USA
Register Now

Wednesday, April 01
9:00am - 12:00pm

Workshop: Scrum in the Museum: An Agile Framework for Managing Projects
- Daniel Gale-Rosen, Alley, USA
Register Now

Wednesday, April 01
9:00am - 12:00pm

Workshop: Try it now! Rapid Prototyping on the floor of your museum
- Michael Haley Goldman, United States Holocaust Memorial Museum, USA
Register Now

Wednesday, April 01
10:15am - 10:45am

Coffee and Tea Break
Wednesday, April 01
12:00pm - 1:30pm

Workshop Lunch

Lunch for workshop attendees and presenters only: please bring the lunch ticket included in your registration packet.

Wednesday, April 01
1:30pm - 4:30pm

Workshop: Click. Click. Done. Developing Your Google Analytics Skills
- Ceci Dadisman, FORM, USA
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: Digital Leadership 2: Knowledge Collaboration and Digital Planning for Integrated Practice
- Duane Degler, Design for Context, USA
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: Hands-on IIIF
- Tristan Roddis, Cogapp, UK
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: IMMERSED: The history, art and philosophy of the immersive experience
- David London, The Peale Center for Baltimore History & Architecture, USA
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: Museum DAM in 2020: Clear Vision and Practical Planning for Where You Want to Be and How to Get There
- Douglas Hegley, Minneapolis Institute of Art, USA
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: Surfacing Connections: Ownership Rights and Open Data
- Rachel Wright, CultureTech, USA
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: User Journey Mapping for Museums: Visitor-focused Experience Design
- Hanna Cho, NGX Interactive, Canada
Register Now

Wednesday, April 01
1:30pm - 4:30pm

Workshop: What and How to Communicate When Your Museum Is (Temporarily) Closed
- Pamela Martin, Albright-Knox Art Gallery, USA
Register Now

Wednesday, April 01
2:45pm - 3:15pm

Coffee and Tea Break
Wednesday, April 01
6:30pm - 9:00pm

Welcome Reception


Thursday, April 02, 2020
Thursday, April 02
8:00am - 7:30pm

Registration
Thursday, April 02
9:00am - 10:30am

Welcome and Opening Plenary
Thursday, April 02
10:30am - 11:00am

Coffee and Tea Break
Thursday, April 02
11:00am - 12:30pm

Lightning Talks I

From the Mountain to the Ocean: Localizing a Database in Hawaiʻi
- Kristin Remington, Shangri La Museum of Islamic Art, Culture & Design, USA

Designing Reality for a unique interactive Mixed-Reality Exhibition
- Anika Kronberger, Self-employed designer and researcher at the Institute of Design and Communication at the FH JOANNEUM Graz, Austria

Thursday, April 02
12:30pm - 2:00pm

Lunch on your own
Thursday, April 02
2:00pm - 3:30pm

Keynote: Nettrice Gaskins & Cory Doctorow

Following their encounter around “Affordances,” Cory Doctorow’s new science fiction story for Slate/ASU’s Future Tense project, MW20’s opening keynote features ground-breaking presentations on “afrocentric counter-surveillance” and other strategies against oligarchy by two powerfully creative minds: Nettrice Gaskins and Cory Doctorow. Come feel the “algorhythms”!

A.I. Ethos & the Afro Now/Futurism
- Nettrice Gaskins, Art & Algorhythms, USA

Competition, Monopoly, Interoperability, Epistemological Chaos and the "Ecology Moment"
- Cory Doctorow, CorDoc-Co, Ltd, USA

Thursday, April 02
3:30pm - 4:00pm

Coffee and Tea Break
Thursday, April 02
4:00pm - 5:30pm

The GLAMi Awards
Thursday, April 02
6:00pm - 7:00pm

Demonstrations I

Museum ticketing in the year 2000
- omar mashaal, Museum of Old and New Art, Australia

Eyexpo Scanner
- Roz McNulty, Fashion Innovation Centre, Canada, Roz McNulty, Fashion Innovation Centre, Canada

NATURE ALL AROUND US: Interactive Media Demonstration
- Timothy Lee, Natural History Museum of Utah, USA, Kate Raisz, 42 Degrees North Media, USA, Mark Ingalls, Natural History Museum of Utah NHMU, USA

Recreating a Viking Age church in VR
- Wilhelm Lagercrantz, Swedish National Historical Museums, Sweden

Thursday, April 02
6:00pm - 8:00pm

Exhibitors' Reception
Thursday, April 02
7:00pm - 8:00pm

Demonstrations II

Transmedia Co-production: Museum Heritage through the Eyes of Digital Natives
- Natalia Grincheva, Research Unit in Public Cultures, Australia, Anna Kachkaeva, Higher School of Economics, Russia

Big screen 3D app built on Sketchfab API
- Wilhelm Lagercrantz, Swedish National Historical Museums, Sweden

Redesigning Getty.edu with Structured Content
- Annelisa Stephan, J. Paul Getty Trust, USA

Molina Family Latino Gallery - Digital Immersion Strategies and Inclusive Design
- Jose Ralat-Reyes, Smithsonian Institution, USA

Capturing Large-Scale Artifacts via Reflectance Transformation Imaging with a Drone
- Montana Fowler, University of California, Santa Cruz, USA, Angus G. Forbes, University of California, Santa Cruz, USA



Friday, April 03, 2020
Friday, April 03
8:00am - 5:00pm

Exhibit Hall Open
Friday, April 03
8:00am - 7:30pm

Registration
Friday, April 03
9:00am - 10:30am

App Crit

Recent apps – iOS and Android, touch tables, kiosks and bespoke hardware (as distinct from websites including mobile sites) – are critiqued by an expert panel of peer reviewers. Everyone learns from the process and takes away tips that can be applied to other apps. Submit your app for review here; first-come, first served!

Friday, April 03
9:00am - 10:30am

Inclusive Design Incubator

Part crit session, part clinic, the Inclusive Design Incubator reviews projects in the works or already completed with the aim of providing advice and support as well as deriving best practices and tips that can be shared by the wider community.

Submit your project to be incubated while space lasts in the program!

Friday, April 03
9:00am - 10:30am

Video Crit

Jonathan Munar (Art21, USA) leads a panel critique of recent video projects in a range of formats. Everyone learns from the process and takes away tips that can be applied to other video projects. Submit your video for review here; first-come, first served!

Friday, April 03
9:00am - 10:30am

Web Crit

The Web Crit Room is an interactive conversation between the presenter (whose website is the topic of discussion), the panel, and those in the session. Four websites are reviewed, with the site representative presenting the site briefly,  highlighting the challenges they face and the areas where they’d like feedback. The panelists and the audience respond, offering their critique and suggestions. Submit your website for review here; first-come, first served!

Friday, April 03
10:30am - 11:00am

Coffee and Tea Break
Friday, April 03
11:00am - 12:20pm

Papers 1: Visitor Journeys

Chair: Allegra Burnette, ABA | Allegra Burnette & Associates LLC, USA

Digital journey mapping at The National Gallery: Understanding the role of digital touchpoints in a real world or online only visitor journey. How do different types of visitors use digital? And what does a digital journey map look like?
- Katie Moffat, The Audience Agency, UK

Big Data and the Visitor Journey: Using Data Science to Understand Visitor Experience in the ARTLENS Gallery and Beyond
- Jane Alexander, The Cleveland Museum of Art, USA

Reimagining the Museum Lobby
- Diana Pan, The Museum of Modern Art, USA

Friday, April 03
11:00am - 12:20pm

Papers 2: Magic in the Museum

Fostering deep engagement and enhanced learning through wonder, creativity, and play
- David London, The Peale Center for Baltimore History & Architecture, USA

Friday, April 03
11:00am - 12:20pm

Papers 3: Data as Architecture; Architecture as Data

Chair: Rob Lancefield, Yale Center for British Art, USA

Physical Visualizations: Turning Data into Space
- Michael Haley Goldman, United States Holocaust Memorial Museum, USA

The Other Interface
- Pepijn Lemmens, Het Nieuwe Instituut, The Netherlands

Friday, April 03
11:00am - 12:20pm

Papers 4: Collaborative Learning

Teaching the Digital Museum: A Collaborative Museum-University Partnership to Develop Pedagogy for Digital Interaction
- Sabrina Greupner, Ontario Science Centre, Canada

Museum Affinity Spaces: design for inclusive virtual learning synergies
- Stefania Savva, Cyprus University of Technology, Cyprus, Nicos Souleles, Cyprus University of Technology, Cyprus

Friday, April 03
12:30pm - 2:00pm

Exhibitor Lunch Reception
Friday, April 03
12:45pm - 1:45pm

Demonstrations III
Friday, April 03
2:00pm - 2:50pm

How To: Bundling in the Purchase Experience

Bundle of joy: Optimizing the purchase experience for add-ons and upsells
- Aaron Senser, John G. Shedd Aquarium, USA, Amanda Abernathy, John G. Shedd Aquarium, USA, Amie Wong, California Academy of Sciences, USA

Friday, April 03
2:00pm - 2:50pm

Professional Forum: Neurological Perceptions of Art through Augmented and Virtual Realities
- Brendan Ciecko, Cuseum, USA

Friday, April 03
2:00pm - 2:50pm

Professional Forum: Interconnected: Sharing Cross-Collection, Cross-Institution Experiences
- Heather White, Yale University, USA, Duane Degler, Design for Context, USA

Friday, April 03
3:00pm - 3:50pm

How To: IIIF

IIIF at scale
- Tristan Roddis, Cogapp, UK, Rob Lancefield, Yale Center for British Art, USA

Friday, April 03
3:00pm - 3:50pm

How To: Mobile AR

Developing Mobile Augmented Reality with Unity and Vuforia
- Fred Leighton, University of Wisconsin-Whitewater, USA

Friday, April 03
3:00pm - 3:50pm

Professional Forum: AI in practice: machine learning for strategic and operational planning
- Angie Judge, Dexibit, New Zealand

Friday, April 03
3:00pm - 3:50pm

Professional Forum: Forget Airlines: Pricing Like a Museum in 2020
-

Friday, April 03
4:00pm - 4:30pm

Ice Cream Break
Friday, April 03
4:30pm - 5:50pm

Papers 5: Digital Strategy & Transformation

Chair: Douglas Hegley, Minneapolis Institute of Art, USA

Implementing a Digital Strategy for Musea Brugge: Being digital before, during and after your museum visit
- Katrien Steelandt, Musea Brugge, Belgium

Friday, April 03
4:30pm - 5:50pm

Papers 6: New Digital Research Environments

Chair: Sabrina Greupner, Ontario Science Centre, Canada

The Met’s Digital Archive Vanguard
- Lauren Rosati, The Metropolitan Museum of Art, USA, Lindsay Ganter, The Metropolitan Museum of Art, USA

Tangible Augmented Reality for Archival Research: Using Augmented Reality to Research Cultural Heritage Items
- Daniella Kalinda, Ryerson University, Canada, Lucas Hrynyshyn, Ryerson University, Canada, Gabby Resch, Ryerson University; University of Toronto, Canada, Anitha Nathan, Ryerson, Canada, Ravit David, Scholars Portal, Univ. of Toronto, Ontario, Canada, Ali Mazalek, Ryerson University, Canada

Friday, April 03
4:30pm - 5:50pm

Papers 7: Participation from Consumers to Co-creators

Citizen History - so close or too far? Current results from Citizen History and the Problems of Creating Participatory Projects
- Michael Haley Goldman, United States Holocaust Memorial Museum, USA

Friday, April 03
4:30pm - 5:50pm

Papers 8: Digital Thresholds

Chair: Corey Timpson, Corey Timpson Design Inc., Canada

Museums, artefacts and original Cultural Heritage sites. Using Augmented Reality to bridge the gaps between indoors/outdoors and center/periphery in Cultural Heritage Communication
- Gunnar Liestøl, University of Oslo, Norway

As We May Learn: The Coming Fusion of Maker Technologies, Spatial Computing, and IoT
- William Meyer, Virtual Science Center, USA

Friday, April 03
6:00pm - 8:30pm

Busses
Friday, April 03
7:00pm - 9:30pm

Conference Reception


Saturday, April 04, 2020
Saturday, April 04
8:00am - 4:00pm

Registration
Saturday, April 04
8:30am - 9:30am

Birds of a Feather Breakfast
Saturday, April 04
9:30am - 10:50am

Community of Practice: AI
Saturday, April 04
9:30am - 10:50am

Community of Practice: Immersive Storytelling
Saturday, April 04
9:30am - 10:50am

Papers 10: Multi-modal Access to Exhibits

The Power of Speech: Connecting Audiences in Dialogue with Voice User Interfaces
- Scott Gillam, Canadian Museum for Human Rights, Canada, Benjamin Bergman, Canadian Museum for Human Rights, Canada

“Bring Your Own Device” (BYOD) programming facilitates accessibility for people who are blind or have low vision
- Cheryl Fogle-Hatch, independent professional, USA

Saturday, April 04
9:30am - 10:50am

Papers 9: Failing Forward

“Houston, We’ve HAD a Problem.” Successful Failures: Lessons from the Adler’s “Year of the Moon” Programming and the Importance of Community Partners and Digital Interactions
- Jessica BrodeFrank, University of London, UK

Saturday, April 04
10:30am - 11:00am

Coffee and Tea Break
Saturday, April 04
11:00am - 12:20pm

Papers 11: From Headless to the Back-end

Losing our Heads: Leveraging Headless Content Management Systems to Bridge Dynamic Web Interfaces and Backend Content
- Radha Nagaraja, National September 11 Memorial and Museum, USA

Iterative Design Made Our Back-End a STAR!
- Ethan Holda, Cleveland Museum of Art, USA, Jane Alexander, The Cleveland Museum of Art, USA

Saturday, April 04
11:00am - 12:20pm

Papers 12: The Future of Online Collections

Chair: Paul Rowe, Vernon Systems, New Zealand

Art museum collections online: Extending their reach
- Joan Beaudoin, Wayne State University, USA

AI Sees What? The Good, the Bad, and the Ugly of Machine Vision for Museum Collections
- Brendan Ciecko, Cuseum, USA

Saturday, April 04
11:00am - 12:20pm

Papers 13: Intimate Encounters and Strategic Play

Humans in the Machine – Bringing Intimacy of Voice Back to Digital Interactions.
- Sam Haren, Sandpit, Australia

Saturday, April 04
11:00am - 12:20pm

Papers 14: Inclusive Digital Interactives

Access Smithsonian, the Institute for Human Centered Design (IHCD), and MuseWeb have been gathering essays for the online publication, Inclusive Digital Interactives: Best Practices, Innovative Experiments, and Questions for Research. Being launched at MW20, this globally sourced document represents current theory and practice in designing interactives for the spectrum of museum visitors with a broad range of abilities, age, and culture. The work behind selected essays from the collection are presented in this session and the audience is invited to pose questions and offer potential solutions and problems for further research, experimentation, and evaluation in the field.

Inclusive Experiences for Audiences with a Different Level of Tech-savviness: The Design and Evaluation of a Mixed Reality Dinosaur Exhibition
- Kaja Antlej, Deakin University, Australia

Saturday, April 04
12:30pm - 2:00pm

Lunch on Your Own
Saturday, April 04
12:30pm - 2:00pm

The Inclusive Design and Accessibility Answer Hour

Chair: Sina Bahram, Prime Access Consulting, Inc., USA

Help us build an accessibility and inclusive design knowledge base for our field. Corey Timpson and Sina Bahram team up for an hour of documented questions and answers. Bring your accessibility and inclusive design queries and solutions – from Firefox to fire exits, from visual description to visual design – and help us build a knowledge base of best practices for the community by the community. Through our work we encounter complex scenarios that demand complex and nuanced solutions, and yet we also encounter common issues that saturate the cultural landscape. Symptoms require treatment, but sustainability and advancement field-wide will only come from informing ourselves at the cause level.

Saturday, April 04
2:00pm - 3:30pm

Lightning Talks II

What we learned from Tinder at Kunsthalle München
- Christine Murray, Antenna International, USA, Eva Wesemann, Antenna International, Germany

How to construct a sustainable information system that reuses collection data as well as narrative texts
- Wilhelm Lagercrantz, Swedish National Historical Museums, Sweden

Telling and sharing online stories about museum objects - new tools that make it easy for everyone
- Tristan Roddis, Cogapp, UK

Low Cost, High-Value Prototyping Tactics for the Museum Experience
- Brittany Cozzens, Bluecadet, USA, Ben Young, Bluecadet, USA, Brad Baer, Bluecadet, USA, Brad Baer, Bluecadet, USA

Interrogating Technology with Technology: the de Young's Google Lens Pilot with Ana Prvacki
- Tricia Robson, Fine Arts Museums of San Francisco, USA

Bots I Have Met
- Paul Rowe, Vernon Systems, New Zealand

Saturday, April 04
3:30pm - 4:30pm

Closing Plenary: The potential of social VR to transcend boundaries for greater inclusion and accessibility

Chair: Melissa Carrillo, Smithsonian Latino Center, USA
- Bernhard Drax, draxtor™, Germany

This closing plenary will be moderated by Melissa Carrillo of the Smithsonian’s Latino Center, one of the first museums with an extensive and even primary presence in Second Life, and will include discussion with remote participants as avatars, as well as with plenary speaker, Draxtor, and the live MW20 audience.